The team saw an immediate return on their investment, with benefits including time savings, stress relief, a greater sense of confidence, and a deeper awareness of what’s happening in their environment.
There has been a dramatic difference from relying on Red Canary MDR as opposed to trying to manage EDR in-house.
The team gained the 24/7 coverage they needed—without hiring more people or implementing an on-call schedule. They recalled one instance when Red Canary’s ability to fill the after-hours gap proved critical.
“It was a Friday evening around 7pm and I got a phone call from Red Canary that there was a possible hands-on-keyboard attack. The analyst personally reached out and we were able to quickly address it. Knowing that Red Canary has that kind of attention to detail and workflow shows us they really have our best interests at heart.”
In addition to time savings, the team gained highly focused expertise to enrich their existing capabilities. They were able to tap into Red Canary analysts with specific skill sets to complement their internal team of security generalists.
Last but not least, the team now has the information they need to be confident about what’s happening in their environment. Red Canary’s analysis of endpoint activity and potential threats helps the team understand the scale and severity of security alerts and confirm they’re not missing anything.
“We’re more aware of our environment because of what Red Canary enables us to see. One of the big things I really like is the section in the Red Canary portal that flags all Potentially Unwanted Programs (PUPs). For example, if someone plugs in a bit torrent application or tries to install it, we would be notified.”