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Red Canary Partner Connect

Incident Response Partners

Supercharge your services with Red Canary.

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Focus on what you do best—and leave the rest to us

Custom built to match the needs of your incident response consulting practice. Seamlessly attach Red Canary to any case with a 45-day short-term engagement to expand your bench and response capabilities.

24x7 monitoring & reporting

Leave the triage to us, and say goodbye to off-hours support

Operational intelligence

Know what’s coming next in the investigation

Enhanced response capabilities

Effective and extensible automated response and remediation

Dedicated product support

Product woes are no longer your problem

  • 24×7 monitoring and reporting of EDR solutions with a dedicated analyst team during the course of the engagement.
  • Never touch an alert again. Convert your average of ~300 EDR alerts per engagement into 8 verified high-value findings to support your response.
  • Preferred referrals to support your services from retainers to incidents and strategic work.
  • Dedicated training and partner resources to maximize your experience using Red Canary
  • Turn your consulting engagements into long-term customers, supported by Red Canary’s MDR service
  • Boost your insights with intelligence-led detection informed by hundreds of incident response engagements per year.
  • Automatically respond using our included SOAR platform, Automate, to contain and remediate using analyst-verified findings without the 3am wake-up call.
  • 24×7 monitoring and reporting of EDR solutions with a dedicated analyst team during the course of the engagement.
  • Never touch an alert again. Convert your average of ~300 EDR alerts per engagement into 8 verified high-value findings to support your response.
  • Preferred referrals to support your services from retainers to incidents and strategic work.
  • Dedicated training and partner resources to maximize your experience using Red Canary
  • Boost your insights with intelligence-led detection informed by hundreds of incident response engagements per year.
  • Automatically respond using our included SOAR platform, Automate, to contain and remediate using analyst-verified findings without the 3am wake-up call.
  • Turn your consulting engagements into long-term customers, supported by Red Canary’s MDR service

Red Canary partner logos

1. You’ve gotten to know us and how we can work together

Now you get a new case—an inbound request for incident response, proactive assessment, or offensive work. Initiate an engagement in your own portal as soon as you have a signed client agreement.

2. The engagement kicks off

You can kick off a 45-day engagement with us at any time. We enable visibility through Endpoint Detection and Response (EDR) products in 4 hours or less. Your request will build a new or attach an existing instance of VMware Carbon Black Cloud, CrowdStrike Falcon, Microsoft Defender for Endpoint, or SentinelOne to the Red Canary platform.

3. We simplify deployment

You’ll work with your clients to deploy agents, and we’ll provide enablement material, guidance, and a dedicated technical account manager to make sure your engagement goes off without a hitch.

4. We monitor and improve your response

Once your EDR is deployed, our dedicated analyst team will monitor and report on all activity observed on a 24×7 basis. We’ll work with you to set up automated playbooks to collect data or take actions on endpoints, even when your team is offline overnight.

5. You get ongoing support and insights

Have a question on findings? Looking to coordinate investigative efforts? Wondering what to expect next with this threat actor? No problem. Our analysts and assigned technical account teams are available to discuss all operational efforts through Slack. Divide and conquer is the name of the game.

6. Support your clients beyond the incident

At the end of your engagement, you can refer or co-deliver Red Canary MDR to your client as a long-term security monitoring solution.

1

Meet and greet

A good time to chat is when you receive an inbound request for incident response services, proactive assessment, or offensive work that’s turned into a signed Scope of Work.

2

The engagement kicks off.

You can kick-off a 45-day engagement with us at any time. We enable visibility through Endpoint Detection and Response (EDR) products in 4 hours or less. Your request will build a new or attach an existing instance of VMware Carbon Black Cloud, CrowdStrike Falcon, Microsoft Defender for Endpoint, or SentinelOne to the Red Canary platform.

3

We deploy quickly.

You’ll work with your clients to deploy agents, and we’ll provide enablement material, guidance, and a dedicated technical account manager to make sure your engagement goes off without a hitch.

4

We monitor and provide insights.

Once your EDR is deployed, our team will monitor and report on all activity observed on a 24×7 basis. We’ll work with you to set up automated playbooks to collect data or take actions on endpoints. And our Threat Intelligence team will monitor activity in each engagement and provide operational insights on how to best scope activity in the client environment.

5

You get ongoing support.

Have a question on findings? Looking to coordinate investigative efforts? No problem. Our analyst and technical account teams assigned to you are available to discuss all operational efforts through Slack. Divide and conquer is the name of the game.

6

We look ahead.

At the end of your engagement, our consulting customers that join us as partners can refer or co-deliver Red Canary MDR to their client as a long-term solution for security monitoring.

 
 
 


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