Revenue | | | | |
Director, Customer Support | Challenges You Will Solve The Director of Customer Support will lead and scale our global Customer and Product Support organization, ensuring world-class experiences for Red Canary customers. Reporting to the Vice President of Customer Success, this leader will oversee technical support operations, strategy, and execution—driving efficiency, quality, and customer satisfaction across all support interactions.
You will collaborate with Customer Success, Product, Engineering, and Security Operations teams to ensure our customers receive seamless, effective, and proactive support throughout their journey with Red Canary. This role is ideal for a strategic leader who thrives in a high-growth, mission-driven cybersecurity company. | Revenue | Customer Experience | Remote |
Enterprise Account Executive - Dallas, TX | Challenges You Will Solve We are searching for an experienced Enterprise Account Executive that has a real passion for technology and can deliver on bold targets. As we continue to break into bigger deals, and formalize our support for the larger enterprise segment, you will blaze the path for the organization's growth. You will be focused on new accounts within a rich territory, as well as nurturing others underway with their move to the cloud. Our sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's individual needs and clearly convey the value of the product. Whether you're looking to learn from the best or be the best, the sales team is dedicated to furthering personal development and team success. | Revenue | Sales | Dallas, TX |
Enterprise Account Executive - Mid-Atlantic | Challenges You Will Solve We are searching for an experienced Enterprise Account Executive that has a real passion for technology and can deliver on bold targets. As we continue to break into bigger deals, and formalize our support for the larger enterprise segment, you will blaze the path for the organization's growth. You will be focused on new accounts within a rich territory, as well as nurturing others underway with their move to the cloud. Our sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's individual needs and clearly convey the value of the product. Whether you're looking to learn from the best or be the best, the sales team is dedicated to furthering personal development and team success. | Revenue | Sales | Washington, DC |
Interested In Joining Our Revenue Team? | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless We are rapidly growing and always looking for talented people. Do you want to join us but don't see a role that fits your skill set? Submit your resume here and the recruitment team will reach out in the event of a future match. Benefit Highlights:
- 100% Paid Premiums: Red Canary offers a 100% paid plan option for medical, dental and vision for you and your dependents. No waiting period.
- Health & Wellness - Access to mental health services, Employee Assistance Program and additional programs to incentivize healthy habits.
- Fertility Benefits: All new hires are eligible for benefits as of their first day.
- Flexible Time Off: Take the time you need to recharge including vacation, sick, bereavement, jury duty, and holidays.
- Paid Parental Leave- Full base pay to bond/care for your new child.
- Pre-Tax Plans - Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA, HRA and HSA, with employer funding to offset out of pocket health care expenses.
- Flexible Work Environment- With 60% remote workforce, Canaries can work virtually from almost anywhere in the US. | Revenue | Sales | Remote |
Manager, Technical Implementation | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
As the Manager of Technical Implementation, you will lead and grow a team of skilled Technical Implementation Managers (TIMs) who are critical to the success of Red Canary’s customer onboarding process. You will provide strategic direction, mentorship, and operational oversight to ensure customers are set up for success with Red Canary’s solutions. In addition, you will work cross-functionally to drive continuous improvement, evolve processes, and build scalable frameworks that enhance both team performance and customer outcomes. | Revenue | Customer Experience | Remote |
Senior Director, Sales - West | Challenges You Will Solve As a Senior Director, Sales at Red Canary you will use your broad knowledge of the security landscape and sales expertise to provide leadership to Account Executives in your assigned territories. Through your persistence, determination, and creativity, you will help Red Canary create a world where every organization can make its greatest impact without fear of cyber attack. Candidates for this role must be located in the West Territory - CA, WA, OR, NV, or AZ.
| Revenue | Sales | Los Angeles, CA |
Senior Mid-Market Account Executive - Bay Area | Challenges You Will Solve We are looking for a forward-thinking, coachable, and highly-motivated individual to join our sales team as a Senior Mid-Market Account Executive, supporting customers within an assigned geographic territory. You will be responsible for identifying customers, building relationships and guiding them through Red Canary’s solutions from introductory conversations all the way to contract execution. Through your persistence, determination, and creativity, you will help accomplish Red Canary’s mission to make security better for businesses of all sizes. The Red Canary sales team helps our future customers understand how we can make their security better. We work very closely with customers, so it is critical to lay strong foundations for relationships that last for many years. Our sales team discovers opportunities and works from start to finish to ensure customers make outcome-focused decisions to fill their cyber security needs. We are growing exponentially and you can expect tremendous earning potential. Candidates must be located in Northern California or able to work hybrid from our Denver, CO office. | Revenue | Sales | San Francisco, CA |
Senior Sales Engineer | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
A Sales Engineer understands that while prospective customers share many characteristics, each is unique and requires a carefully constructed solution to help them achieve their specific security goals. We are looking for a sales engineer who is able to discern where a customer is on their security maturity journey and assess whether or not the Red Canary solution fits into their current project plans and organizational needs. You will be a great fit for this role if you are ecstatic about the opportunity to guide prospects through the customer journey and evangelize the Red Canary solution. In this position you will have the opportunity to creatively identify opportunities for improvement and take the reins on implementing solutions. Much of your day-to-day work consists of pre-sales interactions as you support a team of Account Executives during presentations and proof of concepts. While not directly supporting your team, your time will be focused on a variety of project work and ad-hoc requests. Project work may include performing product research-and-development, maturing current functional processes and writing and refactoring scripts. | Revenue | Sales Engineering | Remote |
Business Operations | | | | |
FP&A Analyst | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
Red Canary is seeking a FP&A Analyst to join our Finance team! We are looking for an analyst, ready to take the next step in their FP&A career at a growing company. This position will independently partner with our G&A departments to support high impact modeling and forecasting needs. In this role, you will own the G&A portfolio of departments and financial models serving as the financial expert for your area. As the expert for your portfolio, you will drive the planning and analysis cycle, partner with department leaders as a financial advisor, and develop financial models that plug seamlessly into enterprise models while answering questions specific to your portfolio. Serving as the go-to advisor for your portfolio, you will work independently alongside company leaders to provide real-time decision support. A successful candidate will be highly accountable, detail-oriented with an ability to see the bigger picture, always looking for the why behind a question, and able to find signals in the noise of a complex and growing business. | Business Operations | Finance | Denver, CO |
Interested In Joining Our Team? | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless We are rapidly growing and always looking for talented people. Do you want to join us but don't see a role that fits your skill set? Submit your resume here and the recruitment team will reach out in the event of a future match. Benefit Highlights:
- 100% Paid Premiums: Red Canary offers a 100% paid plan option for medical, dental and vision for you and your dependents. No waiting period.
- Health & Wellness - Access to mental health services, Employee Assistance Program and additional programs to incentivize healthy habits.
- Fertility Benefits: All new hires are eligible for benefits as of their first day.
- Flexible Time Off: Take the time you need to recharge including vacation, sick, bereavement, jury duty, and holidays.
- Paid Parental Leave- Full base pay to bond/care for your new child.
- Pre-Tax Plans - Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA, HRA and HSA, with employer funding to offset out of pocket health care expenses.
- Flexible Work Environment- With 60% remote workforce, Canaries can work virtually from almost anywhere in the US. | Business Operations | Talent Acquisition | Remote |
Security Operations | | | | |
Principal Detection Engineer | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
The Cyber Incident Response Team (CIRT) continues to push the boundaries of threat detection and response with a unique combination of operations, threat research, and engineering in tight integration with the development team that designs our analysis platform and the Red Canary Threat Detection Engine. The security landscape is always shifting and introducing new adversaries. The Red Canary CIRT operates 24/7 to track down threats in endpoint data and deliver fast and actionable detections to our customers. This is not a role where you are encouraged to passively accept the current state. At Red Canary, you are empowered to actively look for opportunities to automate repetitive and tedious tasks. We let the automation framework handle the mundane tasks, so that you can remain focused on solving complex and critical problems for our customers. It is expected at the Principal Detection Engineer level, that you already have the skills necessary to immediately lead and contribute to the operational and project needs of the CIRT. This is accomplished by performing analysis of malware, improving our detector footprint, implementing code that will improve our CIRT platform, leading major initiatives within the CIRT, and more. | Security Operations | Detection Engineering | Remote |
Senior Threat Hunter | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
The Threat Hunting Team is the security operations face of Red Canary! We are the customer’s unique ally in helping secure their organization. Our team helps the customer understand the full scope of information available to them and make informed decisions about their environment. As the customer-facing role and voice of Red Canary’s day-to-day security interactions with our customer we play a myriad of roles. We act as a trusted partner and an extension of our customers’ security teams to help them to understand and mature their overall security programs. When threats are detected in customer environments, we help by taking ownership of the customer's success and providing any resources they need to remediate and recover. And we proactively hunt for potential cyber threats in customer environments, using our findings to both inform customers and improve future detections. | Security Operations | Threat Hunting | Remote |
Senior Threat Response Engineer (4th Shift) | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
The Threat Response Engineering team is the virtual boots on the ground and responsible for remediating threats detected in Active Remediation customer environments. Being a Threat Response Engineer puts you in the driver’s seat and provides the satisfying opportunity to mitigate threats and be the defender against the adversary. We are our customers' trusted stewards who quickly respond to and remediate their security threats allowing them to focus on their business objectives. The Active Remediation Team has extensive experience conducting investigations on endpoints and servers utilizing a range of techniques such as analyzing telemetry data from Endpoint Detection and Response (EDR) platforms, malware analysis, and threat hunting. Active Remediation takes advantage of the myriad of tools available in the Red Canary platform to perform immediate actions when threats are detected. As Threat Response Engineers, one of our goals is to identify opportunities to increase our efficiency and ensure our customer’s environments are vulnerable for the least amount of time. We do this by finding new and creative ways to use existing tooling to benefit our customers while also helping build and develop new tools to add into our arsenal. | Security Operations | Detection Engineering | Remote |
Threat Hunter | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
The Threat Hunting Team is the security operations face of Red Canary! We are the customer’s unique ally in helping secure their organization. Our team helps the customer understand the full scope of information available to them and make informed decisions about their environment. As the customer-facing role and voice of Red Canary’s day-to-day security interactions with our customer we play a myriad of roles. We act as a trusted partner and an extension of our customers’ security teams to help them to understand and mature their overall security programs. When threats are detected in customer environments, we help by taking ownership of the customer's success and providing any resources they need to remediate and recover. We proactively hunt for potential cyber threats in customer environments, using our findings to both inform customers and improve future detections. | Security Operations | Threat Hunting | Remote |
Threat Response Engineer | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
The Threat Response Engineering team is the virtual boots on the ground and responsible for remediating threats detected in Active Remediation customer environments. Being a Threat Response Engineer puts you in the driver’s seat and provides the satisfying opportunity to mitigate threats and be the defender against the adversary. We are our customers' trusted stewards who quickly respond to and remediate their security threats allowing them to focus on their business objectives. The Threat Response Engineering team has extensive experience conducting investigations on endpoints, servers, and emerging threat surfaces such as identity, email, SaaS, and cloud. The team utilizes a range of techniques such as analyzing telemetry data from security platforms, malware analysis, and threat hunting. Active Remediation takes advantage of the myriad of tools available in the Red Canary platform to perform immediate actions when threats are detected. As Threat Response Engineers, one of our goals is to identify opportunities to increase our efficiency and ensure we minimize the amount of time customer environments remain vulnerable. We do this by finding new and creative ways to use existing tooling to benefit our customers while also helping build and develop new tools to add into our arsenal. | Security Operations | Detection Engineering | Remote |
Skillbridge | | | | |
Skillbridge Program | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Overview
Red Canary has elected to participate in the Department of Defense’s Skillbridge Program. We are excited to be part of assisting our Nation’s Military personnel in transitioning from Active Duty to Civilian life. Red Canary’s goal is to provide both the general skills (e.g, resume support, interviewing, peer interaction), and specialized skills (e.g., cyber security operations, analysis, engineering) that are required to be successful after separation. We also hope to create a pipeline of job opportunities to expand to our growing Veteran employee base. To be eligible for participation in the Skillbridge Program, you must be an Active Duty U.S. Military personnel with plans to separate within the next year. Program Overview General Skills & Canary Veteran Mentor
Red Canary believes that training the Skillbridge Candidates on how to GET the job is just as important as how to DO the job. During the Candidate’s time with Red Canary, they will be assigned a Skillbridge Mentor. This mentor will be selected from our pool for Canary Veterans, and will be responsible for the following:
Serving as the Candidate’s guide through the Red Canary Program
Serving as a sounding board for career goals
Support external job searches sharing their civilian transition experience, as appropriate
Setting up mock interviews
Supporting or coordinating resume review assistance Specialized Skills & Cyber Security Focus
While there are many military occupational skills that would translate well into supporting Red Canary, our initial Skillbridge Program offering will focus on what we do best - Cyber Security. We have developed a program that will expose the candidates to a variety of Technology and Security skill sets used here at Red Canary and throughout the industry. Please note that at this time we will only be accepting candidates that have current Cyber Security operational experience with a focus in Managed Detection and Response. | Skillbridge | Skillbridge | Remote |
Product | | | | |
Staff Software Engineer (Ruby/Rails) | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on Built In's 2025 Best Places to Work list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve The Red Canary engineering team builds and operates the platform and products that deliver unmatched threat detection and response! We process billions of events per day from hundreds of thousands of systems worldwide. Every engineer is empowered to make a difference for our customers with unique opportunities to learn new technology and tackle the hardest problems in cybersecurity. You are passionate about applying your technical expertise to quickly ship an MVP based on requirements. You collaborate with your team and seek feedback internally and from customers in order to refine and improve your deliverables. You’re comfortable diving into large and complex applications that serve hundreds of customers. You understand and leverage proven software development patterns, and also recognize when patterns may require improvements or refactoring. We are searching for a Staff Software engineer to join us in building the Red Canary platform and its supporting products. We push product enhancements to production multiple times a day, so on day one you will be making security better for a large number of organizations. Our customers depend on us 24/7 and the software you build makes a meaningful difference to improve their security. In this role you may work remote or hybrid from our Denver office. | Product | Software Engineering | Remote |
