Marketing | | | | |
Conversion Rate Optimization Manager | Challenges You Will Solve We are seeking an experienced Conversion Rate Optimization (CRO) Manager to work in our marketing team. An ideal candidate has a track record of leading the strategy and execution of web experimentation roadmaps in a results-driven environment. You have a data-driven attitude, lead with a customer-centric approach, take an analytic approach to problem-solving and have a strong understanding of what data drives impact. | Marketing | Demand Generation | Remote |
Product Marketing Manager | Challenges You Will Solve As a Product Marketing Manager at Red Canary, you will own many of the core initiatives that drive awareness and adoption of Red Canary’s intelligence-led Security Operations platform. Reporting to the Director of Product Marketing, this highly strategic role will lead cross-functional initiatives across our sales, marketing, customer success, partner, community, and product management teams to help develop, execute, and refine our GTM strategy. This will include messaging and positioning, content development, sales enablement, product launches, campaigns and other critical GTM initiatives. | Marketing | Product Marketing | Remote |
Senior Field Marketing Manager - East Coast | Challenges You Will Solve As a Senior Field Marketing Manager, you will be responsible for analyzing sales pipeline health, developing relevant insights, and crafting, executing, and measuring campaigns and events to build and progress sales pipeline within your region.
As the trusted advisor to sales leadership, you will have an in-depth understanding of the nuances of your region. You will also collaborate and connect with cross-functional marketing teams to ensure you are actively sharing feedback from the field to influence upcoming programs and campaigns. | Marketing | Field Marketing and National Events | Remote |
Senior Field Marketing Manager - West Coast | Challenges You Will Solve As a Senior Field Marketing Manager, you will be responsible for analyzing sales pipeline health, developing relevant insights, and crafting, executing, and measuring campaigns and events to build and progress sales pipeline within your region.
As the trusted advisor to sales leadership, you will have an in-depth understanding of the nuances of your region. You will also collaborate and connect with cross-functional marketing teams to ensure you are actively sharing feedback from the field to influence upcoming programs and campaigns. | Marketing | Field Marketing and National Events | Remote |
Security Operations | | | | |
Detection Engineer (1st Shift) | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
The Cyber Incident Response Team (CIRT) continues to push the boundaries of threat detection and response with a unique combination of operations, threat research, and engineering in tight integration with the development team that designs our analysis platform and the Red Canary Threat Detection Engine. The security landscape is always shifting and introducing new adversaries. The Red Canary CIRT operates 24/7 to track down threats using the entirety of our customer’s data and deliver fast and practical detections to our customers. This is not a role where you are encouraged to passively accept the current state. At Red Canary, you are empowered to actively look for opportunities to automate repetitive and tedious tasks. We let the automation framework handle the mundane tasks, so that you can remain focused on solving complex and critical problems for our customers. | Security Operations | Detection Engineering | Remote |
Manager, Detection Engineering | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
The Customer Security Operations (CSO) team continues to push the boundaries of threat detection and response with a unique combination of operations, threat research, and engineering. We have a tight integration with the development team that designs our analysis platform and the Red Canary Threat Detection Engine. We are currently hiring for an empowered people manager actively looking for opportunities to positively disrupt the status quo and improve our product, people, and processes. The security landscape is always shifting and introducing new adversaries. The Red Canary CSO operates 24/7 to track down threats in data and deliver fast and practical detections to our customers. We analyze signals from our customers on a continuous basis to detect threats on endpoints, in clouds, through networks and emails, and identities. Your team is on the front line of detection focused on denying cyber adversaries the opportunity to do damage. You’ll be responsible for leading a group of Detection Engineers, working alongside other managers and peer teams, to identify and investigate threats in our customers’ telemetry. This role has the responsibility of managing, coaching, and mentoring highly technical direct reports and championing operational initiatives that make your team most effective in delivering positive security outcomes. | Security Operations | Detection Engineering | Remote |
Manager, Threat Research | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
The Threat Research team is responsible for answering the question, “how do we detect this attack technique?” To answer this question confidently, we must apply a formalized research methodology resulting in the development of attack technique automation, documentation, and detection recommendations that scale across all of our customers. As the Manager, Threat Research, you will push the boundaries of threat detection and positively disrupt the threat landscape to create actionable security outcomes for our customers through innovative research, processes, and discovery. Adversaries are not standing still and neither will you. You will manage a team of experts to enhance how Red Canary detects threats by building out a program of threat research focused on deep understanding of adversarial techniques. There are many attack techniques abused by adversaries and you will help prioritize which ones Red Canary dedicates resources to. You will guide technical domain experts to effectively contextualize, communicate, and automate their research. | Security Operations | Customer Security Operations | Remote |
Senior Detection Engineer (2nd shift) | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
The Cyber Incident Response Team (CIRT) continues to push the boundaries of threat detection and response with a unique combination of operations, threat research, and engineering in tight integration with the development team that designs our analysis platform and the Red Canary Threat Detection Engine. The security landscape is always shifting and introducing new adversaries. The Red Canary CIRT operates 24/7 to track down threats using the entirety of our customer’s data and deliver fast and practical detections to our customers. This is not a role where you are encouraged to passively accept the current state. At Red Canary, you are empowered to actively look for opportunities to automate repetitive and tedious tasks. We let the automation framework handle the mundane tasks, so that you can remain focused on solving complex and critical problems for our customers. | Security Operations | Detection Engineering | Remote |
Threat Hunter | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
The Threat Hunting Team is the security operations face of Red Canary! We are the customer’s unique ally in helping secure their organization. Our team helps the customer understand the full scope of information available to them and make informed decisions about their environment. As the customer-facing role and voice of Red Canary’s day-to-day security interactions with our customer we play a myriad of roles. We act as a trusted partner and an extension of our customers’ security teams to help them to understand and mature their overall security programs. When threats are detected in customer environments, we help by taking ownership of the customer's success and providing any resources they need to remediate and recover. We proactively hunt for potential cyber threats in customer environments, using our findings to both inform customers and improve future detections. | Security Operations | Threat Hunting | Remote |
Revenue | | | | |
Enterprise Technical Account Manager | Challenges You Will Solve Enterprise customers are unique. They have created a successful business at scale and need expertise into that business to help successfully guide their security solutions. The Enterprise Technical Account Manager understands enterprise customers’ technical requirements and works with security teams to implement and utilize Red Canary’s products to the fullest. Your success is measured by establishing Red Canary as a security ally to customer’s security operations teams, ensuring technical and product requirements are met, and operationalizing Red Canary’s products into the customer’s security operations processes. | Revenue | Customer Success | Remote |
Regional Channel Manager - Northeast | Challenges You Will Solve The right partner relationships are critical to Red Canary’s ability to scale and diversify our business. As a Regional Channel Manager, you will recruit and manage key strategic Partners within our Central sales region. You understand the best partnerships are “two way streets”, and are excited about building deep relationships with internal and external stakeholders to ensure opportunities move smoothly throughout the partner ecosystem. You will ensure each Partner is adequately prepared to deliver results, and quickly identify & remediate challenge areas. You will execute on the channel strategy and will be accountable for developing and delivering results. This will involve recruitment of partners and strong focus on the development of existing partners. | Revenue | Channel and Alliances | Boston, MA |
Senior Mid-Market Account Executive | Challenges You Will Solve We are looking for a forward-thinking, coachable, and highly-motivated individual to join our sales team as a Senior Mid-Market Account Executive, supporting customers within an assigned geographic territory. You will be responsible for identifying customers, building relationships and guiding them through Red Canary’s solutions from introductory conversations all the way to contract execution. Through your persistence, determination, and creativity, you will help accomplish Red Canary’s mission to make security better for businesses of all sizes. The Red Canary sales team helps our future customers understand how we can make their security better. We work very closely with customers, so it is critical to lay strong foundations for relationships that last for many years. Our sales team discovers opportunities and works from start to finish to ensure customers make outcome-focused decisions to fill their cyber security needs. We are growing exponentially and you can expect tremendous earning potential. | Revenue | Sales | Minneapolis, MN |
Strategic Alliances Director | Challenges You Will Solve At Red Canary we are on a mission to improve information security—not just for our customers, but for the entire security community. We do this every day by empowering security teams to quickly identify and shut down attacks that have bypassed traditional security technology. Through our unique combination of MDR software and 24x7 expert threat investigation services, Red Canary is an extension of our customer’s security team, we are their security ally. We're looking for a Principal Strategic Alliances Director to drive rapid growth with our strategic technology partnerships. This Strategic Alliances Director will report to the VP, Channel & Alliances. The successful candidate will be a sales-focused, results-driven ecosystem development executive and security stack expert who understands traditional SaaS GTM and sales strategy, who thrives in a fast-paced environment, and wakes up every day excited to implement, measure, and optimize their strategy to identify and nurture sales growth. | Revenue | Channel and Alliances | Remote |
Strategic Alliances Manager | Challenges You Will Solve At Red Canary we are on a mission to improve information security—not just for our customers, but for the entire security community. We do this every day by empowering security teams to quickly identify and shut down attacks that have bypassed traditional security technology. Through our unique combination of MDR software and 24x7 expert threat investigation services, Red Canary is an extension of our customer’s security team, as their security ally. We're looking for a Strategic Alliances Manager who will be responsible for strategic technology partnership relationships. This Strategic Alliances Manager will report to the VP, Channel & Alliances. The successful candidate will be a results-oriented ecosystem development executive and security stack expert who understands traditional SaaS GTM and partner strategy, who thrives in a fast-paced environment, and wakes up every day excited to implement, measure, and optimize strategies that nurture growth. | Revenue | Channel and Alliances | Remote |
Product | | | | |
Principal Technical Writer | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
As a Principal Technical Writer at Red Canary, you will have a leadership role in driving the documentation initiatives for the Red Canary’s Security Operations platform. Reporting directly to the Sr. Director of Product Management, this individual will be responsible for leading the design, development, management, and delivery of comprehensive technical documentation for our products and services. The ideal candidate is an expert in technical writing, possesses strong organizational and communications skills, has experience redesigning production documentation from the ground up, and has a proven track record of managing complex and ever-evolving documentation projects. | Product | Product Management | Remote |
Product Operations Specialist | Challenges You Will Solve
As the Product Operations Specialist at Red Canary, you are chartered with driving the product lifecycle to achieve desired customer and business outcomes, with a primary focus on data enablement. This is an exciting opportunity to lay the foundation for better customer-oriented decision making through scaled processes, standardized reporting and data storytelling. | Product | Product Management | Remote |
Senior Software Engineer (Ruby/Rails) | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
The Red Canary engineering team builds and operates the platform and products that deliver unmatched threat detection and response! We process billions of events per day from hundreds of thousands of systems worldwide. Every engineer is empowered to make a difference for our customers with unique opportunities to learn new technology and tackle the hardest problems in cyber security. You are passionate about applying your technical expertise to quickly ship an MVP based on requirements. You collaborate with your team and seek feedback internally and from customers in order to refine and improve your deliverables. You’re comfortable diving into large and complex Rails applications that serve hundreds of customers. You understand and leverage proven software development patterns, and also recognize when patterns may require improvements or refactoring. We are searching for a Rails engineer to join us in building the Red Canary platform and its supporting products. We continuously push product enhancements to production, so on day one you will be making security better for a large number of organizations. Our customers depend on us 24/7 and the software you build makes a meaningful difference to improve their security. In this role you may work remote or hybrid from our Denver office. | Product | Software Engineering | Remote |
Software Engineer (Ruby/Rails) | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
Red Canary's engineering team builds and operates the platform to deliver unmatched threat detection and response. We process billions of events per day from hundreds of thousands of systems worldwide. Every engineer is on the front lines of cyber security with unique opportunities to learn new technology and tackle the hardest problem in cyber security. You are passionate about applying your technical expertise to quickly ship an MVP based on requirements, and refine it through feedback from your customers. You're comfortable diving into a large Rail application that serves 200+ customers. We are searching for a Rails engineer to join to internally enable our Engineering groups with creative solutions. We continuously push product improvements to production so on day one you will be making security better for a large number of organizations. Our customers depend on us 24/7 and the software you build makes a meaningful difference to improve their security. In this role you may work from our Denver office or remote. | Product | Software Engineering | Remote |
Staff Software Engineer (Ruby/Rails) | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve The Red Canary engineering team builds and operates the platform and products that deliver unmatched threat detection and response! We process billions of events per day from hundreds of thousands of systems worldwide. Every engineer is empowered to make a difference for our customers with unique opportunities to learn new technology and tackle the hardest problems in cybersecurity. You are passionate about applying your technical expertise to quickly ship an MVP based on requirements. You collaborate with your team and seek feedback internally and from customers in order to refine and improve your deliverables. You’re comfortable diving into large and complex applications that serve hundreds of customers. You understand and leverage proven software development patterns, and also recognize when patterns may require improvements or refactoring. We are searching for a Staff Software engineer to join us in building the Red Canary platform and its supporting products. We push product enhancements to production multiple times a day, so on day one you will be making security better for a large number of organizations. Our customers depend on us 24/7 and the software you build makes a meaningful difference to improve their security. In this role you may work remote or hybrid from our Denver office. | Product | Software Engineering | Remote |
Technical Support Engineer | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Challenges You Will Solve
As a Technical Support Engineer (TSE) you understand that while customers share many characteristics, each is unique and requires careful listening and critical thinking to triage and find the root cause of the issue at hand. Your success is measured by your ability to be an extension to our customers as well as your commitment to act with urgency, thoughtful responsiveness and the number of issues resolved. You understand the balance between addressing immediate operational issues and root cause analysis, allowing you to deliver a phenomenal customer experience while at the same time identifying and addressing known failure modes. You consider your willingness to learn, resourcefulness, and patience as some of your strongest qualities. | Product | Product Support | Remote |
Skillbridge | | | | |
Skillbridge Program | Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats. The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk. What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless Overview
Red Canary has elected to participate in the Department of Defense’s Skillbridge Program. We are excited to be part of assisting our Nation’s Military personnel in transitioning from Active Duty to Civilian life. Red Canary’s goal is to provide both the general skills (e.g, resume support, interviewing, peer interaction), and specialized skills (e.g., cyber security operations, analysis, engineering) that are required to be successful after separation. We also hope to create a pipeline of job opportunities to expand to our growing Veteran employee base. To be eligible for participation in the Skillbridge Program, you must be an Active Duty U.S. Military personnel with plans to separate within the next year. Program Overview General Skills & Canary Veteran Mentor
Red Canary believes that training the Skillbridge Candidates on how to GET the job is just as important as how to DO the job. During the Candidate’s time with Red Canary, they will be assigned a Skillbridge Mentor. This mentor will be selected from our pool for Canary Veterans, and will be responsible for the following:
Serving as the Candidate’s guide through the Red Canary Program
Serving as a sounding board for career goals
Support external job searches sharing their civilian transition experience, as appropriate
Setting up mock interviews
Supporting or coordinating resume review assistance Specialized Skills & Cyber Security Focus
While there are many military occupational skills that would translate well into supporting Red Canary, our initial Skillbridge Program offering will focus on what we do best - Cyber Security. We have developed a program that will expose the candidates to a variety of Technology and Security skill sets used here at Red Canary and throughout the industry. Please note that at this time we will only be accepting candidates that have current Cyber Security operational experience with a focus in Managed Detection and Response. | Skillbridge | Skillbridge | Remote |